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Increase number of recordings per month

$10 plan for 100 recordings seems too little, other sites like have a much bigger threshold (http://mouseflow.com/pricing). You do have some very nice features but it seems that recording is the most fundamental part of the business so keeping the number so low is a bit discouraging.
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0 comments · Admin →
person in the demo should not say 'ummm' -- it undermines confidence in your product
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We have a problem with our asp site. When we are giving Request.UrlReferrer and is not working

We have a problem with our asp site. When we are giving Request.UrlReferrer and is not working
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Allow us to define a production environment and a playback environment.

Since web applications often allow users to create objects in storage, it would be essential that the playbacks do not create more objects in the production environment. It would be helpful if we could specify a playback environment/url so that ajax calls and whatnot would be redirected to that environment.
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bind google analytics
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Ability to write notes on recording

Ability to write notes on recording, so you can remember them. Maby also mark/flag them as importent
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Allow us to host the recordings internally.

for legal reasons we can't push user activity to a third party.
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repair invoices pdf

every invoice on http://userfly.com/invoices/ gives me 404 file not found - ie. http://userfly.com/invoices/sep-13-2011.pdf
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Stop using the service....

We are customers of Userfly, but our log-in password suddenly stopped working. We can't see the videos on the page, and anyways we wan't to cancel the service. I've tried to contact in many ways, never got any reply!!! Please, contact me at my phone or email provided...
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Can you make your Support icon MORE prominent?

Can you make your Support icon MORE prominent?
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I can't login and can reset my password. I wrote you ten emails without any response.

I'm very afraid. I can not login, can reset my password, don't get any response for my emails, but the money booked montly from my account.
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1 comment · Admin →
Reply to your client emails sent from pyamparala@apptivo.com

We are getting charged but the captures are not showing up. We tried contacting you but there has been no response from your side. We will give it another day and then close down our account.
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0 comments · Admin →
answer support requests
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Pages in Russian shown in jibirish scrambled characters. please create solution for that.

Pages in Russian shown in jibirish scrambled characters. please create solution for that.
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1 comment · Admin →
to check your emails and support your customers

Sent you 3 Emails 3 weeks ago - no answer.
Recording on https sites always stops (business account).
Please downgrade me from business back to pro.
Why is noone answering emails?
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0 comments · Admin →
Make a heatmap from all the data
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0 comments · Admin →
I broke your dropdown menu in the demo http://bit.ly/dropfail

http://userfly.com/captures/9674027/show_shared?secret=56f7b1e70308be50ce6674529c1a5dfd4be7c558
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Provision to record only selected pages

It would be a great feature to have a provision to configure to record only selected pages / URLs.
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1 comment · Admin →
Unique ID Number

Add a unique ID number for each video - allow them to be easily located (sorted)
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Login doesn't work anymore

Login doesn't work any more for paid account!!
We are getting fustrated...No answer from support@userfly.com, no answer here also...
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1 comment · Admin →

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Don’t see your idea?

Post a new idea…

General

I suggest you ...

There are two ways to get more votes:

Increase number of recordings per month

person in the demo should not say 'ummm' -- it undermines confidence in your product

We have a problem with our asp site. When we are giving Request.UrlReferrer and is not working

Allow us to define a production environment and a playback environment.

bind google analytics

Ability to write notes on recording

Allow us to host the recordings internally.

repair invoices pdf

Stop using the service....

Can you make your Support icon MORE prominent?

I can't login and can reset my password. I wrote you ten emails without any response.

Reply to your client emails sent from pyamparala@apptivo.com

answer support requests

Pages in Russian shown in jibirish scrambled characters. please create solution for that.

to check your emails and support your customers

Make a heatmap from all the data

I broke your dropdown menu in the demo http://bit.ly/dropfail

Provision to record only selected pages

Unique ID Number

Login doesn't work anymore

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