Make mouse movements relative to screen size
I've noticed that if I have a recording for someone who is using a screen larger than my own, the mouse clicks are absolutely positioned. This is a problem because I can't tell exactly what they clicked on.
I understand there are many things to take into account for this issue - for instance, not all designs are centered and in some cases making the clicks be absolutely positioned would work well.
Having said that, I guess I can only say that they don't line up now and that is a problem.
This does seem to be a problem, and we will try to improve this.
5 comments
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Adminseth
(Admin, userfly)
commented
Ryan, I'm forwarding this issue to our developers. Thanks for the input! :)
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Ryan
commented
Just started using Userfly a few days ago. Definitely still having the problem. As someone mentioned below, my site is also horizontally centered: http://www.everlater.com
Are there any tricks to this? It seems like if I expand the playback window so that it's barely large enough to make the scrollbars disappear, then the result is pretty close. Hard to always tell for sure though.
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Adminseth
(Admin, userfly)
commented
we've been progressively fixing these issues. let us know if you currently see this issue!
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Voopter
commented
My website is horizontally CENTERED on the screen so if I don´t have the exact same screen resolution and browser window size as the visitor, I can´t track clicks.... Userfly should grab the BROWSER WINDOW SIZE of the user, so it could "simulate" this same resolution on the pop-up player window...
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Michael
commented
I had noticed that the clicks didn't line up (v annoying with a tightly packed menu) but didn't register why. That explains it... please fix this!