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• stephan commented  ·  August 04, 2011  ·  Delete

  I sent you a lot of emails because a problem with my business account but never got any support or answer within 2 weeks. At the moment I can't log in.
  As I can read I'm not the only one who has the login / no support problem. What can I do to get access to my already paid business account again. Why don't you support your customers?

• Jen commented  ·  April 14, 2011  ·  Delete

  Any progress on this? I just turned on userfly tracking and it's super-slick ... but the pages I'm really interested in require login.

• Kit Sirota commented  ·  February 15, 2011  ·  Delete

  We am having the same exact issue. The only part of our site that gets recorded is the login screen. As cool as this product is, we are not able to use it at all until this gets resolved.

  Please advise.

• Jonny commented  ·  November 15, 2010  ·  Delete

  How is progress on this coming along? We are considering investing in userfly but the majority of our site is behind a login screen so this is a make-or-break feature for us. Have there been any developments since 3 months ago?

• Adminseth (Admin, userfly) commented  ·  August 26, 2010  ·  Delete

  we're progressively adding more support! stay tuned! :)

• Alex commented  ·  July 22, 2010  ·  Delete

  same here... most of our pages are password protected

• shahan43 commented  ·  December 17, 2009  ·  Delete

  i think a better solution would be to allow us to perform some of the actions.

  for example, when the user if filling out a form, we can type in the username and password and hit submit.

  this could be extended to allow for ajax. For example, if they click on a page that is an ajax link, we can click on it at the same time and see what the user viewed.

• Lee Munroe commented  ·  November 17, 2009  ·  Delete

  Great product but as mentioned, would be good to see on password protected pages as most sites I want to use this on the user logs in and then they see a different page to what a logged out user sees :)